Profile

About me

I have over 15 years experience designing digital products and services that create value for organisations. During this time, I have set up design practices inside various parts of organisations.

I have experience in building product design teams, developing the practice of design and integrating these teams into existing cultures. I have worked with R&D teams, IT Strategy and UX Design teams.

I am presently a senior User Experience Designer and Team Manager in Stockholm.

My primary design approach, is to focus on the user’s motivations, behaviors and needs to deliver the appropriate experience and successful products in the context of organisational goals.

I apply an iterative, user centered process based on ‘Discovery and Delivery’ to deliver successful design solutions.

I prioritise working collaboratively with teams to deliver robust results. I have considerable experience facilitating teams to maximise their collective intelligence and creativity.

I maintain a role of UX mentor and educator in the Stockholm area and am active in European and Swedish area UX meetups and conferences.

Things I love about my work

Research

I have an strong curiosity towards understanding the essentials  of human relationship with technological and the context of it’s use.

I like to uncover insights that guide project decisions and transform the way we view solutions.

I believe in involving many team members into all types of user research – for me, research has not value if it is not communicated and benefits the team.

Collaboration

There is no greater feeling then of working in tight partnerships and making things no one could achieve on their own.

I have significant experience of working with people from a large variety of different disciplines and cultures.

I can confidently say that I have a passion for collaboration.

Making things come true

I love generating ideas, but even more I like the feeling of when something abstract begins to take shape and become reality.

Ideation and developing ideas into feasible concepts through collaboration with a team is what I love to do.

In my career, I have tried many things before I realised that making and building something concrete, is what makes me happy and gives great satisfaction.

Management Philosophy

As a managers of creative teams, it’s my role to get the best outcome for the business, the best outcome for the customer experience, and to instill confidence in our design teams so that they are in a mindset to do their best work. Highly creative people often feel more satisfaction in the process of designing than the completion of the work.

It’s in the process of designing that we are learning.

One of the most important evolutions I’ve made as a manager is to tune my coaching style depending on where the team is in the creative process.

It’s thrilling for me to manage people who build new and innovative things, and I strive to follow a few key principles:

Transparency – communicate in an honest and straightforward way.
Patience – accept that fact that good design takes time.
Flexibility – Treat people as intelligent and self-motivated. Emphasising individual’s strengths not penalising weaknesses.
Learning as a team – ‘None of us are as smart as all of us’
Humble – willingness to admit mistakes and ask for help. Accepting the fact that I cannot have all the answers.