The Discovery and Delivery Loop

By |July 16th, 2015|

At a recent meeting with director of Product Management we were reviewing the Product Roadmap discuss the status of things.  While reviewing one particular item he made a comment to the effect:
‘Wow, I remember when you guys started working on this feature. You seemed pretty much done after the first meeting. That was six months ago….’
I went onto to explain […]

The Question is More Valuable then the Answer

By |April 6th, 2015|

Recently I had a discussion with someone in my company.

I was talking about the our team and how things we going, and the challenge of all of these new things we needed to work on.

I said we needed to structure things better because there were so many unanswered questions we needed to address before we began a design.

‘We spend more […]

Thoughts of a UX mentor (part 2)

By |January 25th, 2015|

This post is a continuation to my previous post Thoughts from a UX mentor (part 1). This will list will likely grow.
Critique: Give and accept
Critique is a integral part of the design process. As a UX designer you will need to effectively and receive critique. This can be tough, especially if you are on the receiving end of things. When I […]

Thoughts of a UX mentor (part 1)

By |January 21st, 2015|

For the last few years I have been a UX mentor to some great adepts in Stockholm. When I was first asked to do this I accepted without really reflecting on what being a mentor meant – I have never had an official mentor myself but was just happy to help. I have found the experience to be extremely beneficial […]

Researching Product Managers

By |December 19th, 2014|

Anyone that knows me, knows I am a large proponent of User Research in the Product Development process.

Meeting Users is the single most valuable activity any product team can do. Period.

I am lucky since I work with a great team that values User Research as much as I do. In most cases when we research I always have the ‘my’ […]

Stories and conversations… and more Stories

By |December 8th, 2014|

I have a confession to make.

I sometimes get lost in Agile projects.

I understand the Agile philosophy but from a design perspective I find it lacking. Very often, I miss the ‘Big picture’. Looking back, I have done many good designs that have ended up being realised as a bit of a ‘Homer mobile’ in the end. I blame myself, but […]

Eating Dogfood, and learning to like it.

By |October 18th, 2014|


Recently I have been eating dog food.

I found it had a frustrating first taste, but was nourishing in the end.

Let me explain.

The expression ‘Dogfood’ generally refers to a scenario when a company uses its own product. ‘Dogfooding’ is a way for a company to demonstrate confidence in its own product and from a UX perspective to test the usability of […]

What I did when I wasn’t online

By |August 1st, 2014|

For the third summer in a row I have suspended my Facebook account. At the same time I eliminated posting to Twitter, Linkedin ( Admission: I was involved in some interesting heated discussions regarding Design Unicorns ) and Instagram  ( I do have a lot of shots saved for later).

Many have asked me why I do this, and the simple […]

Building UX Culture within an Organisation

By |July 31st, 2014|

In the previous post I wrote about what Design Studio was and wasn’t.

I wrote that it was ‘Not a Verb, but a Culture’, and since then have been thinking about Culture and how to change this. Culture is a complex, and living in another culture myself then the one I was born in, has given me a great deal to […]

Design Studio after one year. What Design Studio is not.

By |July 16th, 2014|

A year has passed since I started using the Design Studio method within our company.  What started as an experiment is now an assumed part of our product development process for three products and development teams. As the use of this technique has grown, and its value recognised, I have begun to see some challenges that come with increased scale. […]