Design for the Conversation

By |May 13th, 2016|

About 15 years ago, when the internet was new, I worked directly with the newly appointed CIO of a large Swedish organisation. My role was to facilitate the development of a ‘Internet Strategy’ for the company. No small task, but it was just the internet, how hard could it be ? To assist me, we had enlisted the help of a […]

European UX impact survey

By |April 26th, 2016|

Four years ago, I went from being a lead designer in a product company to be a manager of the UX team. I started to divide my time between ‘doing the design’ and everything that went in to that, to making sure and motivating others to ‘do the design’. My role developed into more of a coordinating function.

In addition to […]

Alive and kicking, in spite of bad UX

By |January 10th, 2016|

I am upset…and sad, and UX is to blame.

Let me explain.

I recently read a blog post How bad UX killed Jenny that described the tale of ‘Jenny’, a young cancer patient undergoing a very toxic type chemotherapy treatment. The treatment was so toxic that she needed to be pre and post hydrated to ensure the the chemicals left her body after each […]

UX Methods in play 2015

By |August 19th, 2015|

Here is a list of the tools and methods that are presently in rotation within our UX team so far this year. Most of these are refined continuously and when I come across a new method or pattern it will be practiced during an ‘experimental’ period. After that it will be formalised with an all Dev department education to everyone […]

The Discovery and Delivery Loop

By |July 16th, 2015|

At a recent meeting with director of Product Management we were reviewing the Product Roadmap discuss the status of things.  While reviewing one particular item he made a comment to the effect:
‘Wow, I remember when you guys started working on this feature. You seemed pretty much done after the first meeting. That was six months ago….’
I went onto to explain […]

The Question is More Valuable then the Answer

By |April 6th, 2015|

Recently I had a discussion with someone in my company.

I was talking about the our team and how things we going, and the challenge of all of these new things we needed to work on.

I said we needed to structure things better because there were so many unanswered questions we needed to address before we began a design.

‘We spend more […]

Thoughts of a UX mentor (part 2)

By |January 25th, 2015|

This post is a continuation to my previous post Thoughts from a UX mentor (part 1). This will list will likely grow.
Critique: Give and accept
Critique is a integral part of the design process. As a UX designer you will need to effectively and receive critique. This can be tough, especially if you are on the receiving end of things. When I […]

Thoughts of a UX mentor (part 1)

By |January 21st, 2015|

For the last few years I have been a UX mentor to some great adepts in Stockholm. When I was first asked to do this I accepted without really reflecting on what being a mentor meant – I have never had an official mentor myself but was just happy to help. I have found the experience to be extremely beneficial […]

Researching Product Managers

By |December 19th, 2014|

Anyone that knows me, knows I am a large proponent of User Research in the Product Development process.

Meeting Users is the single most valuable activity any product team can do. Period.

I am lucky since I work with a great team that values User Research as much as I do. In most cases when we research I always have the ‘my’ […]

Stories and conversations… and more Stories

By |December 8th, 2014|

I have a confession to make.

I sometimes get lost in Agile projects.

I understand the Agile philosophy but from a design perspective I find it lacking. Very often, I miss the ‘Big picture’. Looking back, I have done many good designs that have ended up being realised as a bit of a ‘Homer mobile’ in the end. I blame myself, but […]