Alive and kicking, in spite of bad UX

By |January 10th, 2016|

I am upset…and sad, and UX is to blame.

Let me explain.

I recently read a blog post How bad UX killed Jenny that described the tale of ‘Jenny’, a young cancer patient undergoing a very toxic type chemotherapy treatment. The treatment was so toxic that she needed to be pre and post hydrated to ensure the the chemicals left her body after each […]

UX Methods in play 2015

By |August 19th, 2015|

Here is a list of the tools and methods that are presently in rotation within our UX team so far this year. Most of these are refined continuously and when I come across a new method or pattern it will be practiced during an ‘experimental’ period. After that it will be formalised with an all Dev department education to everyone […]

The Discovery and Delivery Loop

By |July 16th, 2015|

At a recent meeting with director of Product Management we were reviewing the Product Roadmap discuss the status of things.  While reviewing one particular item he made a comment to the effect:
‘Wow, I remember when you guys started working on this feature. You seemed pretty much done after the first meeting. That was six months ago….’
I went onto to explain […]

The Question is More Valuable then the Answer

By |April 6th, 2015|

Recently I had a discussion with someone in my company.

I was talking about the our team and how things we going, and the challenge of all of these new things we needed to work on.

I said we needed to structure things better because there were so many unanswered questions we needed to address before we began a design.

‘We spend more […]

Thoughts of a UX mentor (part 2)

By |January 25th, 2015|

This post is a continuation to my previous post Thoughts from a UX mentor (part 1). This will list will likely grow.
Critique: Give and accept
Critique is a integral part of the design process. As a UX designer you will need to effectively and receive critique. This can be tough, especially if you are on the receiving end of things. When I […]

Thoughts of a UX mentor (part 1)

By |January 21st, 2015|

For the last few years I have been a UX mentor to some great adepts in Stockholm. When I was first asked to do this I accepted without really reflecting on what being a mentor meant – I have never had an official mentor myself but was just happy to help. I have found the experience to be extremely beneficial […]

Researching Product Managers

By |December 19th, 2014|

Anyone that knows me, knows I am a large proponent of User Research in the Product Development process.

Meeting Users is the single most valuable activity any product team can do. Period.

I am lucky since I work with a great team that values User Research as much as I do. In most cases when we research I always have the ‘my’ […]

Stories and conversations… and more Stories

By |December 8th, 2014|

I have a confession to make.

I sometimes get lost in Agile projects.

I understand the Agile philosophy but from a design perspective I find it lacking. Very often, I miss the ‘Big picture’. Looking back, I have done many good designs that have ended up being realised as a bit of a ‘Homer mobile’ in the end. I blame myself, but […]

Eating Dogfood, and learning to like it.

By |October 18th, 2014|


Recently I have been eating dog food.

I found it had a frustrating first taste, but was nourishing in the end.

Let me explain.

The expression ‘Dogfood’ generally refers to a scenario when a company uses its own product. ‘Dogfooding’ is a way for a company to demonstrate confidence in its own product and from a UX perspective to test the usability of […]

What I did when I wasn’t online

By |August 1st, 2014|

For the third summer in a row I have suspended my Facebook account. At the same time I eliminated posting to Twitter, Linkedin ( Admission: I was involved in some interesting heated discussions regarding Design Unicorns ) and Instagram  ( I do have a lot of shots saved for later).

Many have asked me why I do this, and the simple […]